Privacy Policy

Last updated: 17/01/2026

1. Who I am

This website is operated by Ms Jo Walker, trading as Jo Walker Therapy.

I am the data controller for the personal information collected through this website.

Contact details
Email: hello@jowalkertherapy.co.uk
Website: www.jowalkertherapy.co.uk
Location: United Kingdom

ICO registration
Organisation name: Ms Jo Walker
Registration reference: ZB686240

2. My commitment to your privacy

As a therapist, I am committed to protecting your privacy and confidentiality. I handle personal data in line with:

  • UK General Data Protection Regulation (UK GDPR)

  • Data Protection Act 2018

  • The BACP Ethical Framework for the Counselling Professions

I only collect information that is necessary, relevant, and proportionate.

3. What information I collect

Through this website, I may collect:

  • Your name and email address

  • Information you choose to share when contacting me (e.g. enquiry details)

  • Basic technical data such as IP address, browser type, and pages visited (if analytics or cookies are in use)

I do not collect sensitive therapeutic or clinical information through this website.

4. How I use your information

I use personal data to:

  • Respond to enquiries

  • Communicate with you about my services

  • Manage my website and ensure it works properly

  • Meet legal, ethical, and professional obligations

Your data is never sold or used for marketing without your explicit consent.

5. Lawful basis for processing

Under UK GDPR, I process personal data on the following lawful bases:

  • Consent – when you contact me directly

  • Legitimate interests – to run my therapy practice and website responsibly

  • Legal obligation – where required by law or professional regulation

6. Confidentiality and limits

Contacting me via this website does not establish a therapeutic relationship.

If we later work together therapeutically, confidentiality and data handling will be explained in detail in a separate client privacy notice and therapy agreement, in line with BACP guidance.

7. How your data is stored and protected

I take appropriate technical and organisational measures to protect your data, including:

  • Secure email access

  • Password-protected devices

  • Limiting access to personal data to myself only

Personal data is kept only for as long as necessary and is securely deleted when no longer required.

8. Sharing your data

Your data may be shared only where necessary, for example with:

  • Website hosting or IT service providers

All third parties are required to handle your data securely and lawfully.

I do not share personal data with third parties for advertising or profiling.

9. Cookies

This website may use cookies to support basic functionality and understand how visitors use the site.

You can control or disable cookies through your browser settings.
[Optional: add a separate cookie policy if using analytics.]

10. Your rights

You have the right to:

  • Access the personal data I hold about you

  • Request correction of inaccurate data

  • Request deletion of your data

  • Restrict or object to processing

  • Withdraw consent at any time

To exercise your rights, please contact: hello@jowalkertherapy.co.uk

11. Complaints

If you are concerned about how your data is handled, you have the right to complain to the
Information Commissioner’s Office (ICO)
Website: https://www.ico.org.uk

12. Changes to this policy

This privacy policy may be updated from time to time. The most recent version will always be published on this website.